Relatives with Trusted in Care reports having photograph taken
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Report sparks hospital spot checks

13 May 2014 Last updated at 20:22 BST

Failings in patient care at two Welsh hospitals have been criticised in an independent report.

The Trusted To Care review was held after concerns at Neath Port Talbot Hospital and the Princess of Wales Hospital in south Wales.

It followed the neglect of patient Lilian Williams, 82, who was treated at both hospitals.

Her family complained and it led to the review, they are now calling for a public inquiry.

Health Minister Mark Drakeford said spot checks were to be carried out in hospitals in light of the report.

BBC Wales health correspondent Owain Clarke reports.