Llanllawddog without phone or web for weeks after line damage
28 January 2014 Last updated at 21:43 GMT
A village near Carmarthen has had no phone lines or internet connection since before Christmas.
Llanllawddog has been cut off by damage to phone lines caused in storms.
BT says it hopes to have the problem fixed by the end of this week.
Abigail Neal reports.