Abertawe Bro Morgannwg health board neglect review ordered
31 October 2013 Last updated at 21:50 GMT
The serious neglect of an elderly patient at two hospitals has led to a pledge from Wales' health minister for a review into a health board.
The family of Lilian Williams from Porthcawl said she was left dehydrated.
She was admitted to Princess of Wales Hospital, Bridgend, and Neath Port Talbot Hospital four times from August 2010 to November 2012, when she died.
Abertawe Bro Morgannwg University Health Board (ABMU) says it has robust measures in place to deliver safe care.
India Pollock reports.