Deaf 'failed by health boards' in Wales
4 February 2013 Last updated at 13:50 GMT
Health boards in Wales are breaching the law by not providing accessible services for the deaf and hard of hearing, the BBC has learned.
The seven health boards should have published policies about improving access to services in December.
The director of Action on Hearing Loss Cymru said they were not meeting legal obligations from the Equality Act.
But the health boards said they were striving to improve access for the deaf and hard of hearing.