Lauriston Court in Llandudno wins 'best in world' hotel award
15 January 2013 Last updated at 20:31 GMT
A hotel in the north Wales seaside resort of Llandudno has the best service in the world, claims the tourism website TripAdvisor.
The four-star Lauriston Court Hotel, near the pier, beat off competition from the US, Greece and Czech Republic.
The 11 rooms at the hotel, run by husband and wife Carol-Lynn and Ian Robbins, start at £35 per night a head.
The hotel has more than 400 "excellent" reviews on the website, although not all are glowing.
Roger Pinney reports.