Scottish landlord data 'will empower social housing tenants'
- 29 August 2014
- From the section Scotland business
Council and housing association tenants in Scotland are to be given more information about how well their landlord is performing.
The Scottish Housing Regulator is putting more information online about how well social landlords are doing.
This includes data on the quality of the housing stock and how satisfied tenants are.
The regulator believes these reports will help empower 600,000 tenants across the country.
The data - which is being published later - has been gathered using the annual returns supplied by landlords and the regulator's research findings.
It includes information about all 26 council landlords and about 180 registered social landlords. However, there is no data about private landlords.
Kay Blair, chairwoman of the Scottish Housing Regulator, said: "Publishing these reports is about empowering thousands of tenants across Scotland with information which affects their quality of life.
"It may be the rent they pay, how quickly repairs are made or how effectively reports of anti-social behaviour are dealt with - what matters is tenants can access good information quickly to allow them to hold their landlord to account.
"Our new reports are accessible and focus on the areas that matter most to tenants.
"We expect landlords to share their Landlord Report with their tenants. Our online tool allows tenants to make quick comparisons against other landlords.
"We will also follow these reports with our national analysis of the performance figures later this year.
"For social housing to go from strength to strength there needs to be open dialogue between tenants and landlords.
"Today's launch creates the ideal trigger to help continue these conversations."
The regulator's reports set out how Scotland's social landlords are performing against the Scottish Social Housing Charter in the areas that tenants told the regulator mattered the most to them.
These include homes and rents, quality and maintenance, neighbourhoods, tenant satisfaction and value for money.
Tenants can look at how their own landlord is performing and use graphs and charts to compare its performance against a national average and up to four other landlords.
The Scottish government's Social Housing Charter came into force in April 2012.
It sets out the standards tenants can expect from social landlords.
The regulator's role is to monitor and assess landlords' performance against the charter, through its regulatory assessments, published analysis and other work.