Glasgow 2014: Games organisers promise more buses after venue delays

Fans queue at the park and ride at Silverburn Fans were left waiting for shuttle buses to Hampden from Silverburn

Glasgow 2014 organisers have promised more shuttle buses to avoid delays that marred the first day of athletics at Hampden Park.

Hundreds of spectators waiting at park and ride centres missed the start of proceedings on Sunday afternoon.

And there was further frustration as large queues formed at the turnstiles and streets around the stadium.

Glasgow 2014 Transport Programme Board co-chair Brian Devlin said it was reviewing its event arrangements.

"There were some delays with buses from the park and ride sites to some venues, but we managed to commission more buses and people did get to where they wanted to be," he said.

"We want to thank everyone who waited patiently and in good spirits as Hampden had a slower than anticipated start.

"But, once up and running, queues moved quickly and around 30,000 spectators were in for the first race.

"We will have our resources in earlier tomorrow and we have strengthened our transport plan and resources by adding additional capacity."

'Massive weekend'

But Mr Devlin pointed out the logistical problems involved on what organisers described as "Super Sunday", which included the morning marathon through the streets of the city.

"This has been a massive weekend of sport and festival in Glasgow, the city's largest ever," he said.

"Over the last two days, Glasgow Central Station alone has had the equivalent of the entire population of Glasgow pass through it.

"Almost 700,000 people have visited the city over the weekend and 1.3m journeys were made by road and rail through the week.

"An estimated 30,000 people took to the streets to cheer on the marathon athletes and Glasgow Green live site recorded a bumper 39,000 people over the course of the day. Almost 40,000 spectators cheered on the Scotland versus England rugby sevens match at Ibrox."

Queues around Hampden Park Spectators were left queuing around Hampden Park as the start of the athletics neared

Mr Devlin stressed that, although the busiest days of the Games had now passed, the public should continue to "bear in mind the additional pressures on the transport networks" and that queues might still be experienced at popular venues and events.

Athletics fan David Fuller told BBC Scotland shortly after competition at Hampden began at 14:30: "We got to the park and ride about 1pm and have only just got on a bus now.

"We have travelled up from Worcestershire and we have been left cold and miserable."

Problems emerged the morning after Glasgow 2014 chief executive David Grevemberg warned the public to give themselves plenty of time to travel to venues on what he said would be the busiest spectator day ever experienced by the city.

The main problems appear to have been at the park and ride facility at Silverburn Shopping Centre, just off the M77 in south Glasgow, where marshals reportedly told angry ticket holders: "We don't know what's happening."

However, Games Travel 2014 also tweeted: "Extra buses on the way to Hamilton and Eurocentral. Apologies for the delay. Hopefully you'll get moving soon!"

'Bit of a downer'

Mr Fuller said: "There were about 1,000 people in the queue getting annoyed and despondent.

"Organisers were sympathetic but said there similar problems yesterday. It is a bit of a downer."

Diane Williamson, from Derbyshire, had travelled down from Tyndrum, north of Loch Lomond, with her family but found herself waiting in the queue at Silverburn for more than an hour and a half.

"It looks like we are nearing the front of the queue now," she told BBC Scotland shortly after 14:00. "But there's lots of people behind us and they're not going to get to Hampden for the 2.30pm start.

"A lot of people have paid a lot of money for tickets and come a long way to see this."

One tweet said: "This is #glasgow2014 Travel Demand Management? Sell 500 car tickets for 1500 people & we've seen 4 buses in 40 minutes.

"After one hour of queuing this is the sixth bus at Silverburn P&R! Absolute disgrace."

Sarah Parry tweeted: "Whoever planned this one entry only access to a national stadium should never work again. #hampden #Glasgow2014."

'Brilliant feedback'

Road closures associated with the marathon began at 03:00, but Games Travel 2014 tweeted at 18:00 that most of those roads had re-opened.

The bus problems came as organisers said they had received praise from spectators for the warm and friendly welcome from the 15,000 Clydesiders volunteers.

Head of Games workforce Valerie Mitchell said: "We have received some brilliant feedback from everyone we meet on how amazing our Clydesiders have been.

"The volunteers certainly make the Games. They are the heart of the Games and are the friendly faces you see everywhere you go.

"Without them, we just couldn't put on this great sporting event."

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    James, Dundee: My wife had a day stay in Ninewells last year. The staff nurse of the ward allowed me to stay with my wife, that day she had a lovely lunch; I even got a sandwich and a tea cake. I think NHS meals get a bad deal.

    S, Paisley: I didn't expect even 3-star food, but the food in my local hospital was inedible: so packed full of salt and tough, overcooked and rubbery. Definitely out of a packet, but they insisted it had no salt added at all! I had to get my partner to bring in a flask of pasta or ravioli every day to help me recover. The two things you need most when ill or in recovery are good nutrition and undisturbed sleep, neither of which you are allowed to get hospital.

     
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    At one point in the 1900s there were four dictionary companies in Scotland alone. William Collins' has been passed through six generations of the Collins family and this edition contains 750,000 words and phrases.

    Elaine Higgleton, publisher with Harper Collins, said the company are constantly looking for new words and monitoring the change in language.

    Can you think of any other words worthy of inclusion?

    Let rip via text to 80295, tweet using #ScotlandLive or email here.

     
  55.  
    08:54: Rangers latest Chris McLaughlin BBC Sport

    Talks between Rangers shareholder Sandy Easdale and former director Dave King have ended without agreement.

    Former director King is looking to invest in the Ibrox club in return for eventual control of boardroom affairs.

    Rangers shareholder Sandy Easdale (left) and Dave King

    It is understood Easdale wants more details and information on who else is involved in the plan but further discussions have not been ruled out.

    Easdale, though not on the plc board, holds significant influence, because he holds voting rights for 26% of shares.

    That gives him power of veto over a proposed new share issue, which is central to King's plans.

     
  56.  
    08:46: Morning Call Louise White Presenter, Morning Call

    The NHS in Scotland is being criticised once again about the quality of hospital food. How important is the quality to you?

    And businesses in Edinburgh could be asked to open their toilets to the public as council facilities are closed to save money. Whose responsibility is it to provide toilets for the public?

    Toilet roll

    The lines are open now 0500 92 95 00 and/or text 80295.

    Listen live to the programme, from 08:50, here.

     
  57.  
    08:37: Drug dealers face eviction

    Drug dealers in Aberdeen run the risk of being evicted from their homes as councillors prepare to discuss the plans.

    Police records show that 50 council houses were subject to at least one drug search resulting in criminal charges in 2013, although none of those resulted in evictions.

     
  58.  
    08:30: Tune in... Gary Robertson BBC Radio Scotland

    Two long-lost episodes of TV series At Last the 1948 Show found. Comedy writer Barry Cryer was part of the show. He's on #bbcgms 0845.

    Listen to BBC Radio's Good Morning Scotland programme, while you're on the move, on the train, on the couch or at your desk in the office, here.

     
  59.  
    08:23: Read all about it...

    The Herald reports that senior Scottish Labour figures are putting the party under fresh pressure to revise its devolution proposals by calling for full control over income tax.

    Thursday's front pages

    The Scottish Sun reports that people who post sleazy snaps of ex-lovers online face being jailed for five years.

    Read the rest of our newspaper round-up here.

     
  60.  
    08:18: Mushroom mash-up Eleanor Bradford BBC Scotland Health Correspondent
  61.  
    08:12: The Kelpies from scratch

    Here's a Kelpies time-lapse being shown in New York as part of Tartan Week.

     
  62.  
    08:10: What's with the long faces?

    The development of the site containing Scotland's newest cultural landmark, The Kelpies, has won a national engineering award.

    The 300-tonne, 98ft (30m) horse head sculptures were created in the Helix Park in Falkirk by artist Andy Scott.

    The Kelpies

    The Helix development has been named as the winner of the Saltire Society 2014 Civil Engineering Award.

    Its competition had included the Hydro in Glasgow and Edinburgh's Waverley train station.

    The award was established in 1981 to recognise excellence and showcase the best in Scottish engineering.

     
  63.  
    08:04: Grangemouth revamp 'on schedule'

    The owners of the Grangemouth refinery say radical changes are on track a year after the site was closed by an industrial dispute.

    Ineos is converting the petrochemical site to use shale gas from the US, which it hopes will boost production.

    Workers at Grangemouth refinery

    Work at Grangemouth ground to a halt a year ago amid a bitter dispute between Ineos and members of the Unite union.

    Unite said changes to pay and conditions since then had caused some workers to leave.

     
  64.  
    08:02: Travel update BBC Scotland Travel Latest

    In Glasgow, Polmadie Road is closed between Aikenhead Road and Calder Street because of a road traffic accident. Police are in attendance.

     
  65.  
    08:00: Welcome Thomas McGuigan BBC Scotland News

    Good morning and a warm welcome to Thursday's instalment of Scotland Live as we offer you a comprehensive round-up of news, sport, travel and weather between now and 18:00.

     

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