Dialysis boy hit by CalMac ferry disruption
9 May 2014 Last updated at 15:04 BST
Scotland's lifeline ferry services have taken a battering over the winter months.
CalMac have cancelled 1,000 more sailings this winter than last.
The ferry company has described it as a period of "unprecedented disruption".
BBC Scotland's Kim Karam met a young kidney dialysis patient and his grandmother who had no choice but to travel in the worst of weather conditions.