Shelter Scotland mobile app tackles letting rows

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A mobile phone app which aims to reduce disputes between landlords and tenants has been launched.

Developed by Shelter Scotland, the "Housemate" app generates a full digital inventory of a property's contents and condition.

Its backers have said the app should provide proof at the end of a tenancy of how a property was when it started.

Orchard and Shipman's Edinburgh letting agent Letfirst has been testing the technology prior to its launch.

Shelter Scotland Director Graeme Brown said: "Too many tenants have all or part of their deposit withheld unfairly and their chances of arguing successfully for its return are often compromised by a lack of evidence.

Start Quote

This app demystifies the entire inventory process”

End Quote Angela McLachlan Orchard and Shipman

"With Housemate, both tenant and landlord will have the proof they need.

"Not only does it create a full record of what a property contains and the condition it's in, it also includes photographic evidence."

The information can be shared by landlord and tenant through email.

Mr Brown added: "It's simple but highly effective."

A trial of the app by property group Orchard and Shipman was described as a success.

Director Angela McLachlan said: "Tenants and landlords are often unsure what to expect from or how to create an inventory.

"This app demystifies the entire inventory process."

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