Royal Mail faces competition for postal delivery services
14 July 2014 Last updated at 15:13 BST
The Royal Mail faces competition in its postal delivery business, with other firms taking on some of its work.
The company has complained to the regulator Ofcom about a rival firm's growing presence in door-to-door deliveries, which Royal Mail claimed is threatening its own universal service.
Andrew Cryan reports in a film for the Daily Politics and Sunday Politics