Victim and witnesses commissioner Newlove's first report
8 July 2014 Last updated at 15:57 BST
The Victims' Commissioner for England and Wales has published her first report on work to improve the way victims are treated by the criminal justice system.
Helen Newlove, a Tory peer whose husband Garry was murdered seven years outside their home by a gang of drunken youths, described her work in the government role and the improvements that have been made.
She told Jo Coburn on the Daily Politics: "There is further work to do, and you cannot fix this overnight."
But she described how victims were "really tired of being asked the same questions time and time again".