Royal Victoria Hospital: Woman tells of mother's A&E distress
13 February 2014 Last updated at 18:52 GMT
A woman whose mother died at a Belfast hospital has said her family feel let down by the National Health Service.
Collette Macruagian's mother was one of five patients at Belfast's Royal Victoria Hospital's A&E who may have died partly because they were not treated quickly enough.
She spoke to BBC NI's health correspondent Marie-Louise Connolly.