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Royal Victoria Hospital: Woman tells of mother's A&E distress

13 February 2014 Last updated at 18:52 GMT

A woman whose mother died at a Belfast hospital has said her family feel let down by the National Health Service.

Collette Macruagian's mother was one of five patients at Belfast's Royal Victoria Hospital's A&E who may have died partly because they were not treated quickly enough.

She spoke to BBC NI's health correspondent Marie-Louise Connolly.