Guide dog needed flight document
The easyJet airline has apologised to a blind woman who was prevented from boarding her flight on Sunday because her guide dog had no documentation.
Joanna Jones flew from Belfast to Gatwick last week with her dog on a different airline.
Although her dog still wore an official harness and collar tag, she was told it needed a certificate on their return.
BBC Newsline's Mervyn Jess met her after she flew home on Monday.