Swindon hospital has staff shortages and cleanliness issues, inspectors say

Related Stories

Concerns over staff shortages and cleanliness have been highlighted in a Care Quality Commission (CQC) report at Swindon's Great Western Hospital.

The CQC visited in October and found there were not enough staff to guarantee safe patient care.

The watchdog also found dirty toilets and wards, which one inspector described as "absolutely disgusting".

The hospital said it was trying to recruit more nurses and cleanliness problems were being addressed.

The report noted that despite the shortfall in staff, patients treated with dignity and compassion and the majority of care was up to standard.


Chief nurse Hilary Walker said the hospital expected the staffing issue to be identified by the CQC and said it reflected a nationwide problem in that not enough new nurses were being trained.

She said the hospital had "a big plan" in place to look overseas for nursing staff and would continue to "work hard" with universities to attract nurses training in the UK.

Regarding cleanliness at the hospital, the CQC inspectors noted tissues left on the floor, a lack of hand sanitizer gel, and found some of the wards smelt of urine.

Ms Walker said better communication between cleaners and nursing staff was needed.

She said it was a "disappointment" and "embarrassing" that CQC inspectors found dirty wards and toilets, and said "we want to make sure that never happens again".

The CQC has given the hospital until 24 December to come up with an action plan detailing what improvements will be made and what has been done already.

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Wiltshire



Min. Night 0 °C


  • Kim Jong-ilKorean kidnap

    The film stars abducted by North Korea and forced to make movies

  • TabletFeeling flat

    Are tablets losing their appeal?

  • scarlett Johansson7 days quiz

    Did someone try to impersonate Scarlett on the red carpet?

  • Woman reading on subwayCover shots Watch

    The disappearing books of the New York city subway

  • llamasLlama drama

    Two unlikely fugitives go on the run in Arizona

Try our new site and tell us what you think. Learn more
Take me there

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.