Refunds refused after power cut stops Swindon concert

Power cut at County Ground concert The power outage halted the concert at the County Ground for more than an hour on Saturday

Related Stories

Organisers have refused to offer refunds after a Swindon concert featuring Peter Andre and Atomic Kitten was disrupted by a major power outage.

More than 3,000 people attended the Big Reunion Tour gig at the County Ground Stadium on Saturday which was delayed for more than an hour by the power cut.

Many walked out before electricity was finally restored.

Promoters said the power outage was an "act of God" and most people "appeared to have a really good time".

Some people were angry after spending £50 for tickets which were later reduced to £10 because of poor sales.

A spokesman said where possible people who originally paid full price for a ticket were upgraded to better seats.

One concert-goer, Gemma Willis, from Swindon, said when the power outage occurred: "We were just [sitting] there when it all went off, and it went silent. We [were] there for over an hour, cold and wet."

Tracey Griffiths, from Swindon, said the sound quality was "shocking" and she left after the power went out. She said she was told by organisers at the event to contact them later for a partial refund.

Mark Isaacs, stadium manager at Swindon Town Football Club said despite the problems, the club "would be happy" to work with the concert organisers again.

"But we would make sure there were were assurances that certain things were in place before we got to the point we were last week," he added.

Ticket prices were also reduced due to poor sales at an earlier concert at the stadium on Friday which featured Katy B and Tinchy Stryder.

More on This Story

Related Stories

BBC Wiltshire

Weather

Swindon

16 °C 11 °C

Features

  • Peaky Blinders publicity shotBrum do

    Why is the Birmingham accent so difficult to mimic?


  • Oliver CromwellA brief history

    The 900-year-story behind the creation of a UK parliament


  • Image of Ankor Wat using lidarJungle Atlantis

    How lasers have revealed an ancient city beneath the forest


  • Tesco signBest before?

    Has Tesco passed its sell-by date, asks Richard Anderson


  • Agents with the US Secret Service, such as this one, are responsible for guarding the presidentHard at work

    White House break-in adds to Secret Service woes


BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.