Probe launched following Wiltshire woman's ambulance wait
- 23 December 2011
- From the section Wiltshire
An investigation has been launched after an injured woman waited for an hour and 45 minutes for an ambulance.
Doreen Wignall, 88, fell on ice in Ludgershall, Wiltshire, on Saturday and suffered a head injury. She died in hospital two days later.
Great Western Ambulance Service has launched an investigation.
A spokesman from the service said: "We are very sorry that we could not get to this patient sooner."
He said the service received a 999 call at 10:36 GMT, and a paramedic in a rapid-response vehicle arrived at the scene at 12:00 GMT.
An ambulance arrived 21 minutes later and took Ms Wignall to Salisbury District Hospital.
In a statement, Great Western Ambulance Service said: "We are saddened to hear of the death of this patient and offer our sincere condolences to the family.
"We have been notified by the coroner about the outcome of this incident on Saturday, 17 December, and will be co-operating fully and openly with the resulting inquest.
"We will also be carrying out a thorough internal investigation; we are offering to meet the patient's family to discuss their concerns and to ensure we share our findings with them."
An inquest into Ms Wignall's death has been opened and adjourned.