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Delays over 999 police reaction times

17 July 2013 Last updated at 12:17 BST

Police are taking up to 20% longer to react to emergency 999 calls in parts of the North East, the BBC has learned.

A Freedom of Information request revealed that more minutes have been added to the time it takes for a squad car to arrive at an accident or crime scene in the Durham and Northumbria force areas over the past year.