Anger over East Coast call centre jobs moving to India


Unions mounted a protest outside a call centre in Newcastle, run by train operator East Coast, where almost 200 jobs are to go.

Robert Bruce has worked at the centre for 11 years and is angry at plans which will see some work exported to India.

He said it would be hard for him to find another job.

Copyright © 2016 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.