Brighton phone and internet repairs under way
24 February 2014 Last updated at 21:52 GMT
Thousands of people who have spent days without telephone or internet connection in Brighton and Hove have been told BT does not know when services will be fully restored.
About 1,200 homes using the Withdean exchange in the Preston Park area were without connections after the first faults were reported to BT on Friday.
Sussex Police believe the cable may have been cut by thieves trying to steal the copper for scrap value.