Woking hospital patients 'left without medical help'
- 24 January 2014
- From the section Surrey
A Surrey mental health hospital has been criticised for safety failings, including leaving a young patient who was vomiting in a room for 45 minutes.
The Care Quality Commission (CQC) said another young person waited almost an hour for medical attention after claiming to have swallowed a battery.
But inspectors found patients felt safe with staff on their wards.
The Alpha Hospital in Woking said it was committed to providing the "highest standards of patient care".
Inspectors found care and treatment were not being delivered in a way that ensured patients' safety and welfare.
Protection from abuse
Another young person was found to have been kept in seclusion over a weekend.
Inspectors found records of a young person who had asked to come out of seclusion at 10:30 BST on 5 October.
The period of seclusion ended two days later.
The inspectors, who visited the Knaphill hospital in November and December, said patients were "not protected against the risk of abuse".
Their report said: "We have judged that this has a major impact on people who use the service and have taken enforcement action against this provider."
The range of enforcement powers includes warning notices, as well as prosecution.
A spokeswoman for Alpha Woking said: "We have and will continue to work closely with NHS England to provide measurable, quality care.
"We very much value the CQC feedback relating to one of our wards and following each inspection we have worked closely with the CQC team and NHS England to develop action plans that have been fully implemented."
Julia Dutchman-Bailey, from NHS England, said the home had made considerable improvements since the CQC's visits last year.