Surrey

Care Quality Commission review of East Surrey Hospital

Improvements to patient care and cleanliness have been called for in a Care Quality Commission (CQC) report into East Surrey hospital in Redhill.

The CQC visited the site after concerns were raised about care, cleanliness, infection control and complaints at the hospital.

Surrey and Sussex Healthcare NHS said it was taking action over issues.

Chief executive Michael Wilson said complying with CQC standards was the trust's number one priority.

'Immediate changes made'

He said: "Whilst there were a number of very positive things said by our patients, we recognise that we still have further work to do to ensure the care we provide meets the highest standards in every case."

He said the trust had invested significantly in time and resources to make immediate improvements and planned further changes.

The CQC inspectors called for better risk assessment in the pre-operative and pre-assessment area of the hospital.

They also found a lack of consistent diligence in the prevention and monitoring of MRSA infections.

But they said the system for managing complaints was effective.

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