Weston-super-Mare care home given formal warning by inspectors

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A Somerset care home is failing to protect the safety and welfare of its clients prompting a "formal warning" from inspectors.

The Care Quality Commission (CQC) gave Annabel House Care Centre in Weston-super-Mare the warning notice following an unannounced inspection in August.

Inspectors found the home was not auditing medication and clients were at risk of receiving incorrect medicines.

A home spokeswoman said it had now "instituted appropriate procedures".

'Full audit'

Start Quote

We can stress that no resident has been adversely affected at any time ”

End Quote Spokeswoman Annabel House Care Centre

The CQC said it had "serious concerns" regarding the management of medicines within the home.

It said that clients were at risk of receiving incorrect medication due to poor administration records and no audits had been carried out to ensure errors were identified and acted upon.

Ian Biggs, deputy director of CQC in the South, said: "We have received assurances that the home has completed a full audit of their medication, that weekly and quarterly audits will take place and that extra staff support has been arranged.

"If we find that this care home is not making the required progress we won't hesitate to use our legal powers to protect the people who use the service."

A spokeswoman for the home said it had "already instituted appropriate audit tools and procedures".

"We can stress that no resident has been adversely affected at any time and that we have taken all appropriate steps in complying with CQC standards," she said.

Mr Biggs added that inspectors would return to the home to carry out another inspection in the near future.

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