Shrewsbury woman receives 'destroyed' helmet money
- 10 June 2014
- From the section Shropshire
A woman whose special cycling helmet was thrown away by Royal Mail for being too "dangerous" has had her money back.
Anne Nagle, from Shrewsbury, bought the £323 helmet - which inflates on impact - online but posted it back because it was uncomfortable.
She had an email from Royal Mail saying her package was "disposed of", as a gas cylinder inside made it a fire risk.
Mrs Nagle said Hovding, the firm she had been trying to return the helmet to, had now refunded the full cost.
Back in March Mrs Nagle said she should have been contacted before any action was taken by Royal Mail.
Tony Marsh, the Royal Mail's director of group security, said at the time compressed gas cylinders were "prohibited items under dangerous goods regulations".
He added: "Many of the compressed gasses can be flammable so that represents a fire as well as an explosion risk."