Police called to Oxford HMV gift card row

HMV logo HMV has 239 stores in the UK and Ireland

Police had to be called to a HMV store in Oxford after two customers refused to leave when they were told they could not use their gift cards.

The retailer, which has been hit by online competitors, has gone into administration and said on Monday it would no longer accept vouchers.

A "minor dispute" broke out between the two customers and staff at the Cornmarket Street branch on Tuesday.

Police were called and spoke to the pair who left peacefully.

No action was taken against the customers who were thought to have received the gift cards for Christmas.

Police said there was not a substantial amount of money involved.

The boss of HMV, Trevor Moore, has said he is confident of finding a solution to the embattled retailer's troubles. It employs about 4,500 staff.

He has not revealed how many customers held vouchers but said on Tuesday: "We're working to reconcile that number."

More on This Story

Music Retailing

The BBC is not responsible for the content of external Internet sites

BBC Oxford

Weather

Oxford

13 °C 6 °C

Features

  • Atletico's Diego Godin celebrates his goal with teammate David VillaWeek in pictures

    Selection of the best news photographs from around the world


  • Susanne du ToitTop 10 Tips

    Portrait painter Susanne du Toit on being an artist


  • StampsPost Independence

    Will stamps get cheaper if Scots go it alone?


  • Rhea10 things

    Rhea birds can be extremely dangerous, plus other factlets


  • Plane at Shannon airportShannon's call

    The airport that hosted a roll-call of presidents


BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.