Queen's Medical Centre patient waited hours for prescription

Joyce Rowbottom Joyce Rowbottom was taken to hospital with severe abdominal pains

Related Stories

An 83-year-old woman had to wait 12 hours for a prescription after being discharged from hospital - because staff lost her file.

Joyce Rowbottom was left waiting in a side room at the Queen's Medical Centre in Nottingham for more than six hours.

The medication was eventually delivered by a taxi at 22:00 GMT, after her daughter-in-law had taken her home.

The hospital has apologised for the delay and said it would call her to discuss her concerns directly.

Ann McGowan, Ms Rowbottom's daughter-in-law, said: "It shouldn't happen and they clearly need to change the system."

The great-grandmother had been taken to hospital last week with severe abdominal pains, and was discharged four days later.

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Nottingham

Weather

Nottingham

Min. Night 8 °C

Features

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.