King's Lynn couple's 'cowboy builder' claim denied
14 December 2012 Last updated at 14:19 GMT
A couple have put up a huge banner outside their Norfolk home claiming a builder who was revamping their home is a cowboy.
Fran Ikin and Peter Mortin say Dean Watts was paid £7,000 to revamp their home home in King's Lynn but he ruined it.
Mr Watts denies the allegations and says he has never had a customer complain before.