Staff bullying concerns raised about largest NHS trust

Related Stories

Staff members at all levels and across all sites of England's largest hospital trust have expressed concerns about being bullied, a report has shown.

The Care Quality Commission (CQC) found "staff morale was low" at hospitals run in central and east London by the Barts Health NHS Trust.

A Barts Health NHS Trust spokeswoman said the report was "tough but fair".

The trust has a workforce of 14,000 and serves an area with a population of about 2.5 million people.

The CQC inspected the quality of care provided by Barts Health NHS Trust across three acute hospitals, three specialist hospitals and two birthing centres in central and east London.

'Risk of harm'

In November, it inspected the Royal London Hospital, Whipps Cross University Hospital, Newham University Hospital, the London Chest Hospital, St Bartholomew's Hospital, Mile End Hospital, the Barkantine Birthing Centre and the Barking Birthing Centre.

The CQC's Chief Inspector of Hospitals, Professor Sir Mike Richards, said: "We found that Barts Health NHS Trust was, in the main, providing services that were safe.

"On a more negative note, we found that staff morale was low," he added.

Start Quote

Bullying has no place at Barts Health”

End Quote Barts Health NHS Trust spokeswoman

"Too many members of staff of all levels and across all sites came to us to express their concerns about being bullied, and many only agreed to speak to us in confidence.

"The trust needs to take action to make sure people feel confident to speak up."

Elsewhere, the report said that three warning notices issued to Whipps Cross Hospital, in east London, in June 2013, had been lifted following the inspection.

But it said staffing levels were "variable" across the trust's services and that equipment was "not always readily available" which "placed patients at risk of harm".

A Barts Health NHS Trust spokeswoman said the report "recognises our challenges, where we have made progress, some of our areas of good practice, and confirms the care, commitment and compassion of our staff. Crucially, it highlights where we need to improve".

She added: "We are reaffirming very strongly that bullying has no place at Barts Health, and staff are strongly encouraged to raise any concerns they have about their workplace or the care provided to our patients. "

The Royal College of Nursing responded to the report saying: "The report repeats serious warnings about the staffing levels at Barts Health and says explicitly that problems with bullying, stress and low morale have to be addressed if the trust are to achieve their vision.

"It is hard to see how this is reconciled with the trust's decision to cut 200 nursing posts before Christmas and cut pay for several hundred more."

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC London

Weather

London

21 °C 10 °C

BBC Local Live

  1.  
    London Bridge 09:42:

    From tomorrow for the next nine days, there will be no First Capital Connect or Southern Rail services stopping at London Bridge.

    Southeastern services will continue to call at the station however.

     
  2.  
    Tube strike 09:29:

    BBC London's Charlotte Franks tweets: Still people queuing for the bus at Leytonstone. No trains to Stratford due to strike.

    People queuing for a bus
     
  3.  
    Tube strike 09:18:

    There's no service on the Waterloo & City line while on the Central Line, there are severe delays between White City to Ealing Broadway and Leytonstone to Epping.

    There is no service on the rest of the line. Keep up-to-date with BBC London Travel.

     
  4.  
    Tube strike 09:09:

    Commuters and visitors to London have been hit by disruption as some Tube drivers strike.

    London Underground train

    Members of Aslef who work on the Central Line walked out at 00:01 BSTfor 24 hours. The Waterloo and City Line is also affected.

     
  5.  
    News on the hour 08:58: BBC London 94.9 Radio

    Some of London's housing estates are now suffering from 80 years of neglect and are becoming a national embarrassment.

    Hear what Brandon Lewis, the housing minister, thinks in the 0900 bulletin.

     
  6.  
    Tube strike 08:48:

    BBC London reporter Tarah Welsh tweets: Biggest issue people seem to have about @centralline #tubestrike is that they didn't KNOW about it and therefore haven't planned ahead.

     
  7.  
    On air 08:46: Vanessa Feltz Presenter, BBC London 94.9

    Britain's housing estates are "nothing short of a national embarrassment" according to a new report written by the political think tank, Policy Exchange.

    Broadwater Farm estate in Tottenham is singled out with living conditions described as "terrible". I'll have more from 0900.

     
  8.  
    'Priciest city for culture' 08:37:

    London is the most expensive city in Europe for cultural activities, a survey by Post Office Travel Money has suggested.

    London

    A visit by two people to an art gallery, a museum, a heritage site, the opera, the ballet and a classical concert costs a total £256.

     
  9.  
    Tube disruption 08:26: Paul Murphy-Kasp Journalist, BBC London

    The Central Line is closed between White City and Leytonstone as some Tube drivers strike.

    There are severe delays on the rest of the line. For travel updates on Twitter, follow @BBCLondonNews

     
  10.  
    Top headlines
  11.  
    M25 closure 08:18: Paul Murphy-Kasp Journalist, BBC London

    The M25 is closed anti-clockwise between J26 and 27 because of a lorry spilling fuel.

    It will be closed for most of the morning to be resurfaced. For more updates visit BBC London's travel website.

     
  12.  
    Sunny spells 08:11:

    Early rain will quickly clear. Then it will be a mainly dry morning with sunny spells, but with a fresh feeling north-westerly breeze returning. A few showers may develop during the afternoon.

    Maximum temperature: 21C (70F).

     
  13.  
    08:00: Rebecca Cafe BBC News

    Good morning, I'll be guiding you through BBC Local Live today, bringing you the latest news, travel, weather and sport from across London.

    Get in touch with your comments and photos by emailing or tweeting @BBCLondonNews

     

Features

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.