Lakanal House inquest: Victim told stay in burning flat
12 February 2013 Last updated at 19:18 GMT
A 31-year-old woman was told to stay inside her flat despite smoke coming through her floorboards, an inquest was told.
Catherine Hickman was one of six people killed in a tower block fire in Camberwell, south-east London, in 2009.
Jurors at Lambeth Town Hall were told that a 999 operator told the fashion designer to stay in the flat as they did not know "what was outside that door".