Shop Direct call centre jobs in Worcester 'could be saved'

Related Stories

Talks have begun to try to save 400 jobs following the proposed closure of a call centre in Worcester.

On Wednesday the home shopping firm Shop Direct announced plans to shut its base on Newtown Road in the city.

MP for Worcester Robin Walker said he was involved in talks to try to keep the jobs and that the closure was "not a done deal."

The company plans to transfer 1,800 of its staff to services group Serco, which would manage customer contacts.

Start of process

Serco has also started consultations on the closure of the site in Preston.

Mr Walker said: "Serco and Shop Direct both maintain that it isn't a done deal and that they're at the start of a process not at the end.

"We've got to make the most of the time that we have to push for any solution that can keep those jobs and keep that job centre open."

Shop Direct said the two centres would stay open for at least a year and there would be "detailed discussion" before any final decisions were taken.

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Hereford & Worcester

Weather

Worcester

19 °C 11 °C

Features

  • HandshakeKiss and make up

    A marriage counsellor on healing the referendum hurt


  • Pellet of plutoniumRed alert

    The scary element that helped save the crew of Apollo 13


  • Burnt section of the Umayyad Mosque in the old city of AleppoBefore and after

    Satellite images reveal Syria's heritage trashed by war


  • Woman on the phone in office10 Things

    The most efficient break is 17 minutes, and more nuggets


  • Amir TaakiDark market

    The bitcoin wallet with controversial users


BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.