Whitchurch anger at superfast broadband competition
13 January 2014 Last updated at 23:50 GMT
Residents who were promised superfast broadband three years ago say they have still not been connected.
Whitchurch in Hampshire celebrated when it won a BT competition which promised every home and business would be connected.
BT said the "vast majority" of homes do have access to superfast broadband and has promised to investigate any ongoing issues.