Upper Rissington water supply woes 'to be fixed' soon
- 9 January 2014
- From the section Gloucestershire
Long-running problems with the water supply in a Gloucestershire village should be fixed "in the next few days".
More than 300 homes in Upper Rissington suffer from low water pressure and the supply is "frequently cut off".
It is believed underground pipes are leaking water faster than it can be delivered and a reservoir is emptying.
Rissington Management Company (RMC), which owns the water distribution network, said it was working to upgrade services on the existing estate.
A spokes person for RMC said: "We sincerely apologise to residents for the disruption.
"Since purchasing the site, Bovis and Linden Homes have been working diligently with RMC to upgrade services to the existing estate, including the water supply.
"The severe weather over Christmas has led to further issues with the supply which has regrettably led to periods when the supply has been restricted.
"It's anticipated work to remediate the problem will be completed in the next few days."
Villager, Karen Milroy, said the water was frequently cut off "with little or no warning" and that the problems had got worse since November.
She said residents should have been told about the problems earlier when bottled water or water tankers could have been brought in.
Ms Milroy said: "Nobody's telling us what's happening or if our water is safe to drink.
"It's not just you can't get water out the tap to drink or to flush the toilet there are health and safety concerns too."
Cotswold District Council spokesman said it had received a "number of complaints" from residents about the interruption of the water supply to their homes.
"The problem appears to arise from an ageing system and problems with the pumps and maintaining reservoir level," a spokesman said.
The Consumer Council for Water, which represents the interests of water and sewage consumers in England and Wales, said it will be writing to RMC to "express its concerns" and ask RMC "to consider the serious problems this is causing its customers".