Cornwall Council admits school bus pass 'problem'

Bus stop The council has instructed all bus operators to pick up waiting children until the issue has been resolved

Children without bus passes will still be collected for school, Cornwall Council has said after admitting there was an issue with its mailing process.

The council said the problem came to light on Tuesday when it was contacted by a number of parents whose children had not received their bus passes.

Bus operators have been instructed to pick up all children waiting regardless of whether they have passes.

The council said it was arranging to have replacement passes sent out.

"Any parent whose child has not yet received their pass is asked to inform their school so that details can be passed to the council who will arrange for a replacement pass to be sent to them," a statement said.

More on This Story

The BBC is not responsible for the content of external Internet sites

BBC Cornwall

Weather

Truro

Min. Night 12 °C

Features

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.