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West Midlands Ambulance Service fined over missed targets

14 May 2014 Last updated at 21:32 BST

West Midlands Ambulance Service (WMAS) has been fined £2.6m for failing to meet emergency response targets.

It fell short of a government requirement to reach 75% of "life-threatening" emergencies within eight minutes.

However, the service will retain a portion of the fine to invest in improving response times.

Health correspondent Michele Paduano spoke to Lee Washington from WMAS and Ray Salmon from Unison.