Families rescued from ride after Legoland power cut
- 29 October 2010
- From the section Berkshire
About 20 children and adults were rescued from a ride at Legoland after a power cut at the theme park.
Fire crews were called to the tourist attraction in Windsor at lunchtime.
The Aeronomad ride, a small ferris wheel with a hot-air balloon theme, was stuck in the air for at least an hour from 1140 BST but no-one was injured.
Families were evacuated from the park causing traffic chaos on nearby roads. Power was later restored and the park reopened.
The power cut is believed to have been caused by a cable being cut through by a contractor.
Engineers from Southern Electric were called to help the park's own team restore power.
A spokeswoman for Berkshire Fire and Rescue Service said it had sent an aerial rescue ladder to Legoland.
About 10,000 visitors a day visit the theme park, which is aimed at children aged between three and 12 and features more than 55 interactive rides and attractions.
Earlier, councillor Colin Rayner, from Windsor and Maidenhead Borough Council, described traffic problems in the town as "desperate".
"The problem is we have had guests arriving at Legoland and guests trying to leave... and it has gridlocked Windsor.
"Normally people leave over a four-hour period but they are all trying to leave in half an hour."
Sue Kemp, divisional director of Legoland, said customers would be offered complimentary tickets to visit the theme park at a later date.
However families would not be given a refund.
"I can confirm that at 1140 BST the park experienced a power failure which was caused by an external contractor damaging a power cable," she said.
"Our number one priority is obviously the health and safety of our guests.
"We evacuated all of our rides and attractions immediately, which was done by our park attraction team who are fully trained in this."
The park has postponed a fireworks display planned for Friday until 7 November.