Dementia patient wrongly receives £29,289 care bill

Ken and Audrey Lynch Ken Lynch says he wants a written apology from the council

Related Stories

A 75-year-old man from Bedfordshire said he "nearly had a heart attack" when he wrongly received a bill from the council for £29,289.

Ken Lynch, from Sandy, said the invoice from Central Bedfordshire Council stated he had 14 days to pay the money for his wife's nursing home care.

"I have been paying the bill each month," he said. "It is absolutely unbelievable and sheer incompetence."

The council has apologised for any "anxiety" caused by the mistake.

The letter was addressed to Mr Lynch's 82-year-old wife, Audrey, who has a form of dementia and has lived in a nursing home since August.

Ken Lynch Mr Lynch said the bill could have had serious consequences if sent to a different patient

Mr Lynch, a Sandy town councillor, said he had "religiously" settled the monthly bill.

"I spent an hour and a half on the phone trying to get through to someone to find out what was going on," he said.

"When I finally did they told me it had been a mistake.

"Fortunately I knew how to deal with the council, but what if they had sent to somebody else who was frail?

"It could have finished them off. Finances for elderly people is a very big worry."

Mr Lynch said he wanted a "full apology" in writing and an inquiry into how the mistake was made.

A spokesperson for Central Bedfordshire Council said: "We can confirm that the invoice was sent to Councillor Lynch in error and we have since apologised for any anxiety this might have caused to him and his family."

More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites

BBC Beds, Herts & Bucks



Min. Night 13 °C


  • Nigel Farage (left) and Douglas CarswellWho's next?

    The Tory MPs being tipped to follow Carswell to UKIP

  • A painting of the White House on fire by Tom FreemanFinders keepers

    The odd objects looted by the British from Washington in 1814

  • President Barack Obama pauses during a press conference on 28 August.'No strategy'

    Obama's gaffe on Islamic State reveals political truth

  • Chris and Regina Catrambone with their daughter Maria LuisaSOS

    The millionaires who rescue people at sea

  • Plane7 days quiz

    What unusual offence got a Frenchman thrown off a plane?

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.