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Six months of floods at Worcestershire home

21 December 2012 Last updated at 16:11 GMT

Six months after floods first damaged her home, a Worcestershire woman is still trying to keep the water out.

Marilyn Melville is due to spend part of Christmas in a hotel paid for by her insurance company.

She said she had struggled to find help, with local councils, the Severn Trent water company and regulators all denying responsibility.