Six months of floods at Worcestershire home
21 December 2012 Last updated at 16:11 GMT
Six months after floods first damaged her home, a Worcestershire woman is still trying to keep the water out.
Marilyn Melville is due to spend part of Christmas in a hotel paid for by her insurance company.
She said she had struggled to find help, with local councils, the Severn Trent water company and regulators all denying responsibility.