'How I tracked down CCTV of a car vandal'
4 September 2014 Last updated at 19:05 BST
Victims of crime are being encouraged to investigate offences themselves, an inspection of police forces in England and Wales has found.
HM Inspectorate of Constabulary said criminal damage and car crime were on the verge of being decriminalised because forces had "almost given up".
In some cases, victims were asked to check for CCTV or fingerprints.
David Styles, whose car was vandalised, told Daniel Sandford about his experience of dealing with the police.