Media playback is unsupported on your device

Nuisance calls: Stricter rules wanted by ministers

30 March 2014 Last updated at 20:25 BST

Companies that plague members of the public with unwanted calls could face bigger fines under new government plans.

Ministers also want to make penalties easier to impose. Currently firms can only be punished if "substantial damage" is caused to householders.

Ben Moore reports.

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.