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Environment Agency: 'It is understandable people are angry'

13 February 2014 Last updated at 09:21 GMT

Tens of thousands of homes are without power and commuters are facing major travel disruption after hurricane-force winds battered the UK.

Severe flood warnings remain for Berkshire, Surrey and Somerset - all already hit by severe flooding.

Speaking to the BBC's Charlie Stayt in Staines-upon-Thames, Alison Baptiste from the Environment Agency said she understood people's anger and upset, but insisted staff were working ''around the clock''.

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