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Residents of 'Benefits Street' respond to documentary

9 January 2014 Last updated at 23:42 GMT

Some residents who feature in the Channel 4 programme Benefits Street claim the makers have portrayed them negatively.

The programme follows the lives of people on James Turner Street, in Winson Green, Birmingham.

One resident told the BBC that he feels "let down" by the television production company.

Channel 4 has said the programme is "fair and balanced" and it had no plans to withdraw it.

Zoe Conway reports for BBC Newsnight.

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