Free friendship phone service for older people launched
25 November 2013 Last updated at 19:58 GMT
A free 24-hour dedicated helpline for older people across the UK has been launched by campaigner and broadcaster Esther Rantzen.
The Silver Line aims to combat loneliness in the over-65s by providing friendship, information and advice through calls to trained volunteers.
The phone line is funded by a £5m grant from the lottery fund.
Danny Savage reports.