Whiplash targeted in car costs drive

Road traffic Independent medical panels will be set up to consider whiplash insurance claims

Related Stories

A package of measures aimed at bringing down motoring costs, including insurance premiums, has been announced by the government.

Ministers have pledged to crack down on the "compensation culture" on claims for whiplash injuries.

And there are plans to pilot fuel price comparison signs on major roads and freeze the cost of the MoT test.

The statutory maximum price of the MoT test for a car will be pegged at £54.85 until 2015.

Medical report

The inflated cost of fuel on major roads is among the most common complaints among drivers.

In some areas petrol and diesel can cost 10p per litre more at motorway service stations.


  • Caused by sudden movement of the head which damages the ligaments and tendons in the neck
  • Symptoms often take six to 12 hours to develop
  • Common symptoms include neck pain and stiffness, tenderness over the neck muscles and headaches
  • Usually diagnosed from a verbal description of symptoms
  • Tests and scans are not usually required
  • Whiplash usually gets better without the need for treatment, other than taking painkillers
  • One study found the average recovery time was 32 days.
  • In most cases trying to keep the neck mobile will help speed recovery
  • In around one in 10 cases, the pain can last for six months or longer

Source: NHS Choices

The government wants to install a series of price comparison signs which will show the cost of fuel at all petrol stations along any given route.

Ministers are also promising to save motorists money by tackling what they call the compensation culture.

Independent medical panels will be set up to identify exaggerated or fraudulent claims for whiplash.

Currently insurers can make an offer to claimants without a medical report.

Justice Secretary Chris Grayling said: "We are turning the tide on the compensation culture and helping hard-working people by tackling high insurance premiums and other motoring costs.

"It's not right that people who cheat the insurance system get away with it while forcing up the price for everyone else - so we are now going after whiplash fraudsters and will keep on driving premiums down."

Mr Grayling later told BBC Radio 5 live he wanted any cost reductions from clamping down on whiplash payouts to be used to lower drivers' premiums, rather than boost companies' profits.

'Shake off reputation'

Labour MP Louise Ellman, who chairs the Commons Transport Select Committee, said she welcomed the package of measures announced, particularly when it came to whiplash claims.

"The Transport Select Committee has looked at this over a long time and very recently we recommended that insurance companies shouldn't pay out for whiplash claims without a medical report and that those medical reports should come from independent medical practitioners," she said.

"So I'm very pleased that the government have now accepted one of our key recommendations."

GP Dr Rosemary Leonard told BBC Breakfast that the UK has a rate of whiplash that is "way higher" than the rest of Europe and "it is thought an awful lot of them are bogus".

"If you had a genuinely nasty shunt in your car and you went to your doctor and you said 'Well my neck's aching a bit,' and the doctor just said 'Well actually I don't believe you,' you would quite rightly be very annoyed.

"So as GPs we're in this position where we have to go along with what the patient says, because if we don't and it's a genuine case we could be sued."

Roads minister Robert Goodwill said: "The costs of owning and running a car are felt by millions of households and businesses across the nation. The government is determined to help keep those costs down."

Statistics from the AA show that motor insurance premiums are falling at the fastest rate since 1994 - 12.3% for an average comprehensive policy in the year to October.

James Dalton, Association of British Insurers head of motor and liability, said: "We have long called for more robust medical assessment of whiplash claimants.

"Setting up independent panels of accredited experts will help the UK shake off its reputation as the whiplash capital of Europe."

The moves have been welcomed by the Institute of Advanced Motorists, and motoring organisations the RAC and the AA.


More on This Story

Related Stories

The BBC is not responsible for the content of external Internet sites


This entry is now closed for comments

Jump to comments pagination
  • rate this

    Comment number 430.

    What the insurers don't tell you is when you have an accident they pass or sell your info to comps who consistantly phone you asking if you want to make a claim for personal injury then use it as an excuse to stitch motorists up for extra premiums!!

  • rate this

    Comment number 429.

    yet another biased report without any reference to the real experts - Claimant Solicitors. Whilst I abhor fraudulent claims they are few in percentage terms and so yet again our legal process is being manipulated by the insurance industry. This administration has taken away rights to access to justice of millions at the insurance industry's behest but sadly no one is interested; not a vote winner

  • rate this

    Comment number 428.

    This needs looking at in a wider context. Where my parents live there are no longer buses every day, and none on Sundays, so people are unable to travel to the shops or church without a car.

  • rate this

    Comment number 427.

    "In most cases trying to keep the neck mobile will help speed recovery"

    Get them to a Thrash Metal concert, a few hours of Moshing they'll be right as rain...

  • rate this

    Comment number 426.

    Petrol costs so much at motorway services because no one wants to risk running out of fuel on the motorway and have nowhere else to go.
    With regards to whiplash it shouldn't be made available to claim for unless concrete evidence can be provided that someone is injured.
    What compensation is required for a sore neck for a day?


Comments 5 of 430


More UK stories



  • Mukesh SinghNo remorse

    Delhi bus rapist says victim shouldn't have fought back

  • Aimen DeanI spied

    The founder member of al-Qaeda who worked for MI6

  • Before and after shotsPerfect body

    Just how reliable are 'before and after' photos?

  • Woman with closed eyeStrange light show

    What do you see when you close your eyes?

  • Sony WalkmanLost ideas

    What has happened to Japan's inventors?

Try our new site and tell us what you think. Learn more
Take me there

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.