Volunteers v corporates at the Olympics

McDonald's at Olympic Park

If there were medals for hamburger joints, then one of the four (count them) McDonald's in the Olympic Park in London would take gold in the super-size division.

It is vast, a symbol of the global corporatism that feeds these Games - quite literally, in the case of the hundreds I joined in a queue for branded beef and buns.

The restaurant is currently the biggest McDonald's on the planet, equipped to serve tens of thousands of meals each day.

As I walked into the Park for the first time, I wondered whether the sponsors granted monopoly status beneath the sacred flame would overwhelm the fundamental principles of Olympism.

Would the spirit of London 2012 be epitomised by the fat oozing from tens of thousands of identical grilled patties or the ideals of "friendship, solidarity and fair play" which the International Olympic Committee proclaim?

What is Olympism?

IOC term for the philosophy of sport, culture and education behind the Olympic movement.

To my pleasant surprise, it was the latter. At London 2012, the spirit of voluntarism is trumping commercialism.

Profits from the marketplace pay for the Games, of course. Global business and sport are as necessary to each other as rowers in a coxless pair. But in the short walk from Stratford station to the Olympic Park, it is the people who have given up their time for nothing who leave the greatest impression.

The giant billboards urging us to buy this kind of trainer or that brand of cola are the wallpaper. It is the cheery voices and smiles of volunteers that set the mood which infects the crowds. For me, it is the Games Makers who are making the Games.

Volunteer directs spectators towards the Olympic Park

In their purple and orange uniforms, the unpaid helpers are everywhere, ready with directions and brimming with enthusiasm. They have clearly been encouraged to let their personalities bloom. There is nothing corporate about the welcome. It is individual and human. It is really rather British.

Every one of the volunteers I met seemed sincere in simply wanting visitors to have a wonderful experience. There was little in it for them other than the joy of making London 2012 a success. (Unless you count a souvenir purple and orange uniform.)

Soldiers clapping at the boxing Soldiers have been drafted in for security duties and to fill empty seats

McDonald's should take some credit for assembling this eager army. It is the burger giant that helped attract, select and train the 70,000 Games Makers who are key to delivering successful Olympic and Paralympic Games. These days, social responsibility is regarded as a vital ingredient in a quarter-pounder.

Global corporate success is dependent upon convincing customers and employees that you uphold the fundamental principles of Olympism. Multinationals know that reputation is critical to your bottom line.

That is why the biggest Mac in the world is festooned with banners proclaiming the company's commitment to sustainability. Come September, the Olympic Park restaurants will be dismantled - 75% of materials to be reused and the remainder, so they claim, recycled. Green is the colour.

The International Olympic Committee defines Olympism as "a way of life based on the joy of effort, the educational value of good example, social responsibility and respect for universal fundamental ethical principles".

Olympics coverage online

Olympics images

This is the spirit in which the games must be played. And I suspect the organisers of London 2012 were acutely alert to the criticism that the demands of corporate branding might engulf such noble aims.

That, perhaps, explains why salespeople wander among the crowds with signs that simply say "BEER" or "WATER" rather than the trade-name of the product granted sole rights in the Olympic Park.

The mood is not so much one of "buy me" as "be me".

One cannot help but be impressed by the soldiers who search the bags, many with stories to tell of sacrifice for Queen and country; the athletes who have devoted years of their young lives to the pursuit of physical and mental excellence; and the Games Maker volunteers who take such pleasure in trying to ensure London's guests have a good time.

The symbol of the Games for me thus far is not a giant cheeseburger but a huge cheesy smile.

Mark Easton Article written by Mark Easton Mark Easton Home editor

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  • rate this

    Comment number 65.

    I've been to one event so far and am due to go to two more. I was hugely impressed with the volunteers enthusiasm. For me, they really made the day.

    I was a tad cynical about the whole thing before but having seen their unfailing good humour throughout the whole day I thought, if I was coming from overseas to watch the Olympics I would take a great impression of Britain back home with me.

  • rate this

    Comment number 64.

    Why not give tickets to Games Makers? They work 10 hour shifts and are using up their annual leave to volunteer at the games, but have been told that they are not to watch any of the sport. Bit of a joke when they are putting in all this hard work and they're are plenty of open seats. They should be rewarded for their fantastic efforts.

  • rate this

    Comment number 63.

    As we all suspected, local trade has collapsed for the duration of the games

    Olympics hits London retailers as shoppers stay away

    People have avoided the traffic and "rip-off prices"

    Hoteliers across the capital have also complained about reduced occupancy levels.
    "The Olympics was all hyped up, and every hotel - including mine - put their prices up.

  • rate this

    Comment number 62.

    I have never seen so few topics on HYS at the BBC
    Is everyone on holiday?
    Is there a temporary policy of suspension?

    The Olympics will be fine, they always WERE fine, a Two Week celebration of athletic prowess
    The pre-Olympic hype was always the problem

    I'm waiting to see whether a Chinese teenager wins the 100 metres final

  • rate this

    Comment number 61.

    The huge dissonance between the stance and benefits of the games given to corporates and the brilliant indispensable attitude and meagre reward given to gamesmakers is the shame of these games.

    I was in the Olympic Park on Friday. What struck me there was the beautiful meadow planting on the one hand and the smell of fat from McDonalds and sponsorship messages in my faceon the other . Not nice!

  • rate this

    Comment number 60.

    Damned if I'd voluntarily support this scam.

  • rate this

    Comment number 59.

    I've been to several events and the volunteers were excellent except at Wembley where they were typically surly and unhelpful. It seems the Olympic spirit hasn't penetrated the world of those normally accustomed to treating football fans like cattle. And I'm not opposed to sponsors except when they demand the best tickets but don't use them. Empty seats will be the symbol of these games for me.

  • rate this

    Comment number 58.

    There is a black guy with a megaphone on a high chair at Eton Dornay who keeps up a brilliant and witty commentary as the crowd enters and leaves. These people are superb!

  • rate this

    Comment number 57.

    True volunteering's all very well, but when people in certain positions feel expected to do so, then there's an element of compulsion.

    It's inevitable that there will be some unemployed, and fit retired people at any time.

    There's no reason whatsoever, why any of these should feel they owe it to anyone, to work for free.

  • rate this

    Comment number 56.

    Why are people moaning about xraying of bags? They do this at Disneyland Paris and no-one complains.

  • rate this

    Comment number 55.

    Monday at Greenwich Park. Transport worked well. Volunteers helpful, cheerful and some funny. Police friendly. Security into Park thorough - politely and humerously done by Royal Navy & Army. My small pack Xrayed, I walked through 'xray', patted down and scanned. I had thin trousers & t-shirt on! Ridiculous. Otherwise tremendous day. Brave horses & riders. Rather have RN & army than G4S.

  • rate this

    Comment number 54.

    @46.Sproooce wrote

    This is not Big Society in action, it is the great British public doing what they do best: pitching in ..

    Well done to the games makers, but **seriously** in perspective no different to the thousands of busy PTA volunteers, St John's Ambulance, Samaritans etc who get little or no thanks, or being whinged at for the weeks worth of effort they put in year in, year out.....

  • rate this

    Comment number 53.

    "10. Gamesmaker
    ......Involved in the games, yes sponsored but delivered on time and on budget........ "

    Please stop saying the games were delivered on budget. Hardly anyone is stupid enough to have fallen for that.

  • rate this

    Comment number 52.

    Excellent – well said. I went to the tennis and found the helpers really helpful and nice, a bit excited and not at all the world-weary 'do what you're told or else' staff usually at sporting events. I am impressed at the consistently warm and friendly presentation – from the tickets and transport details to the accurately-named gamesmakers. This is not easy to do! Congratulations to all.

  • rate this

    Comment number 51.

    Nick wrote

    "One thing you haven't mentioned is the police! I watched the torch relay and the road cycling and they were amazing. SO cheerful and happy, buzzing their sirens and waving to crowds on their motorbikes - I even saw "

    Yes Metropolitan Police on a Samsung/Lloyds/Coca-Cola fully expensed Overtime junket. No wonder they were super-happy.

  • rate this

    Comment number 50.

    I am also a gamesmaker an OFA my role is fantastic and my clients are great.
    we are working long days which isn't a problem but when your expected to do so on a bacon roll for brekkie and a ham roll or salad for lunch and no chance of getting any dinner due to the useless roaming vouchers ( which would of been more use if they were made out of rice paper). The supersize diet this is not! Size 6now

  • rate this

    Comment number 49.

    London's price tag is approaching $17B - far less than Beijing Games. London Olympics will see 538 fewer competitors than the 11,028 athletes who participated in Beijing. That represents the fewest participants in a Summer Olympics in 16 years, since the 1996 Games in Atlanta when there were 31 fewer events.
    $17B & climbing - 4 times original budget...climbing towards 5.

  • rate this

    Comment number 48.

    Olympics - like all before them - are pathetically over-budget. Blown is the original $4B.
    In Canada, 1976 Montreal games took 30 years to pay off.
    Will McDonald's pay the difference? Some other generous corporation?
    No, alas, this privilege will rest on shoulders of taxpayers.
    Host city should be compensated for hassle, not the other way around.

  • rate this

    Comment number 47.

    I am a Gamesmaker, i hate the uniform because it looks hideous, but I still wear it with pride as being a Gamesmaker has been a unique experience so far. If you are a Gamesmaker and reading this, be proud of yourself. The Olympic Games in the UK may never happen again in your lifetime.

  • rate this

    Comment number 46.

    This is not Big Society in action, it is the great British public doing what they do best: pitching in and working together to give everyone a great experience. Volunteer-run events started long before Mr Cameron gave them a label and they'll continue long after he's gone. We'll done to all my fellow games makers, we're doing a great job :)


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