Olympic torch: Guide to the BBC's Olympic torch relay pages
- 21 June 2012
- From the section UK
The London 2012 Olympic torch relay began in May and the BBC is following it throughout its journey.
Here are some frequently asked questions, so you can get the best out of our online experience.
How can I view video from previous days?
Find the day you're interested in and you'll see the video player with two tabs. Click on Morning or Afternoon then click the Play arrowhead and when it starts, you'll see a slide bar appear at the bottom of the player along with the times (in 24hr clock) the session started and ended.
Use the slide bar to find the time of day you're interested in.
At the moment, the video we have made available for you to watch again is exactly what went out when the stream was live, including the spaces caused by the loss of the feed.
We always knew that for technical reasons it would be impossible to capture all 8000 miles of the Relay live, and we have sought to keep the gaps to the minimum possible.
In a small number of cases, the entire session is unavailable. Where this has happened, the tab says "Not available".
The BBC is working on providing a complete video archive of the torch relay and we hope to make this available as soon as possible.
How can I watch the torch relay live?
A video player appears at the top of the page for the current day.
If you navigate to a future day i.e. a day that hasn't happened yet, video will not be available.
Most torch relay days run for 12-14 hours and comprise a morning and afternoon session. By clicking the Play icon on the player, you should see the current live session.
Both UK audiences and users outside the UK should be able to watch the continuous video stream on the current day.
We have introduced a delay of up to two minutes on our video to help deliver a smoother picture for you to watch. This is why we're not referring to our video as "continuous" rather than "live".
How can I find out when the torch relay comes near me?
If you are using a desktop computer or laptop, there are two ways to find the nearest torch route to you.
The first way is to use the "Find the torch near you" box on the right of the page . Just enter your town or postcode and results will show the five closest routes to the location you entered. By clicking on any of these search results, you'll be taken to the page showing the route for that day.
The second way to find the nearest route is to click on the "All routes" tab above the map. This will show you a map of the UK with all the routes for the 70 days. Click on one of the routes to go through to that page.
If you're on a mobile device, enter your town or postcode in the "Find the torch near you" box and the five closest routes to the location you entered will appear in the search results. By clicking on any of these search results, you'll be taken to the page showing the route for that day.
Or click on the "Full 70 days schedule" label and select the route nearest to you.
How can I find out where the torch relay will be on a certain day?
As well as location, you can search for relay routes by date.
If you are using a desktop computer or laptop, just use the horizontal navigation bar near the top of the page . Use the arrows on the left and right to scroll through the dates and click to go through to the relevant page.
The map should show you which towns and stops are on that day's route, and the estimated arrival times for each stop can be seen below the map.
If you are on a mobile device, the calendar label at the top of the page and select to go through to the relevant page.
How can I find out whether the torch relay goes down my street or past my home?
Once you have selected a day route, you can check our "Street by street" information.
If you are using a desktop computer or laptop, just click on the "Street by street" tab above the map to see a detailed breakdown of road names and arrival times for that day's route.
If you are using a mobile, just click on the "Street by street" label to see a detailed breakdown of road names and arrival times for that day's route.
How do I find out what time the torch relay will visit my town, city or street?
See the answers to the two questions above. Find out whether the torch comes to your town, city or street by using the "Find the torch near you" function. If it does come to your city, town or street, you can check the estimated arrival times and "Street by street" information on that day's route.
On the map, the dotted lines between stops are straight and don't follow road contours. Why?
The dotted lines on the map are an approximate route to give you an idea of the general order of stops on the route and the direction of travel. The actual relay route will follow road contours.
Why is the big red flashing torch location tracker nowhere near the dotted route line?
As mentioned in the previous answer, the dotted line simply shows a general order of stops on the route. The red flashing torch location tracker will give the closest exact location we can ascertain at any given time.
Therefore, the red flashing tracker may appear off-course by deviating from the dotted line, but is in fact the best indication of where the torch currently is.
The red locator only appears on 'live' days, not past or future day routes.
I want to go to see the torch relay live, how can I check weather and travel information?
Local weather information is available for up to three days ahead of the current day. So if it was the morning of the 19 May, you should be able to see local weather information for all the relay stops until 22 May.
If you are on a desktop computer or laptop, you should be able to see local maximum/minimum temperatures and weather forecasts by hovering over route stops on the map. You can also click on the weather icon to go through to more detailed weather information on the BBC Weather site.
If you are on a mobile phone, just open the day schedule to see local maximum/minimum temperatures and weather forecasts next to each stop.
Local traffic/travel information, including planned road closures, is available on the current live day.
Why does weather information appear on some days and not on others?
As mentioned in the previous answer, weather information is only available for three days into the future.
If you are looking at a past day, for example the current day is 27 May and you are looking at the route for 25 May, then no weather information will be available.
If you are looking at a future day route, more than three days ahead of the current day, then no weather information will be available.
How do I know about any local activities on a particular torch relay day?
When the torch relay starts, there will be a 'Things to do' module on the site. This will display local activities from free test sport events to cultural events taking place in the region where the torch is going. Clicking on any of these activities will take you to the Things to do site and give you more information about that event.
What is the torch relay?
You can find out more about the torch relay and how it started at this "What is the torch relay?" guide .
How do I get involved?
Each day, we show live text commentary alongside the video. You can text message, tweet or send a comment via Facebook.