London 2012: Olympic synchronised swimming tickets oversold

Great Britain's synchronised swimming team Great Britain's synchronised swimming team will compete in the Aquatics Centre during the Olympics

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Thousands of people who bought tickets to see synchronised swimming at London 2012 have been asked to return them, after the organisers discovered that they had sold 10,000 too many.

The problem arose after the first round of ticket sales last spring.

Synchronised swimming was an event which was not initially oversubscribed.

When sessions for the sport were put back up for sale, a human data error meant thousands of extra tickets, which did not exist, were made available.

About 3,000 customers who bought the 10,000 tickets in the second round of sales have been contacted by Games organisers Locog.

They have been offered the chance to exchange their tickets for other events for which they also applied, and were originally unsuccessful.

James Wickham was pleased to swap his synchronised swimming ticket for an athletics one

Many of those with synchronised swimming tickets could actually end up swapping them for some of the highest profile events at the Olympics, like athletics and diving.

This means that there will be few complaints from those affected by the mistake, but it is an embarrassing error for the organisers to have to admit.

A spokeswoman for London 2012 told the BBC: "As a result of finalising the seating configurations in our venues and reconciling the millions of Olympic and Paralympic ticket orders against the seating plans for around 1,000 sporting sessions, we have discovered an error in seats available in four synchronised swimming sessions.

"In December we contacted around 3,000 customers who had applied for tickets in the four sessions during the second round sales process. We are exchanging their synchronised swimming tickets for tickets in other sports that they originally applied for."

London 2012 - Begin your journey here

London view

Ticketing has been one of the toughest challenges for London 2012.

Hundreds of thousands of applicants failed to obtain any tickets, and there were complaints last summer when the official website struggled to cope with the huge demand.

More than a million extra tickets are due to go on sale in May.

These had been held back by Locog while seating positions were confirmed at al the venues. It is some of these tickets which have now been made available to those who had originally been expecting to watch synchronised swimming.

The process for people to resell unwanted tickets opens on Friday.


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  • rate this

    Comment number 66.

    I wonder how many people are honestly interested in the London Olympics? A glorious waste of money to benefit only big business, the Olympics organisers coffers with a vain hope from Cameron that it will make us forget the awful situation that people are in as a result of his policies. We seem to be able to find money if it is something the Government supports.

  • rate this

    Comment number 46.

    Blimey - I going to go against the tide here! I am excited for the Olympics. We didn't get tickets in the 1st round, but we didn't give up & got some 2nd chance. Synchronised swimming! We have been asked to swap them. That's fine! We are a family not a corporate. And we are excited to be going! It's a mistake. A human error! Life is too short to moan so much! Let he who lives in a glass house...


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