Energy firms 'charge too much' for non direct debit

Help

Energy companies are charging customers too much if they choose not to pay by direct debit, the consumer organisation Which? has said.

It claims that research shows customers pay up to £185 more each year if they pay their bills by cheque or cash.

The BBC's Simon Gompertz reports.

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.