BAA boss Colin Matthews refuses bonus over snow chaos
22 December 2010 Last updated at 18:39 GMT
Heathrow airport's boss is to forgo a bonus, as snow-hit air and rail firms begin clearing their passenger backlog.
Colin Matthews said his focus was on getting people moving and rebuilding confidence in the airport, which was criticised for its response to snow.
Eurostar is operating almost normally but most national rail routes report problems, including East Coast again. Most airports warn of some disruption.
Richard Scott reports.