Warnings over online shopping for Christmas

Help

The consumer group Which? says internet Christmas shoppers need to guard against goods arriving too late or in poor condition.

The group found a high proportion of gifts bought over the internet are either not be delivered on time or may have some sort of defect.

Simon Gompertz reports.

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.