Government demands action on web safety

 
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Google, BT and a clutch of other web giants and internet service providers have been put on notice - the government wants action on sorting out the problem of harmful content on the internet.

The Culture Secretary Maria Miller has summoned them to a meeting on 17 June where they will be expected to come up with plans to do more to stop access to material such as child abuse images or material designed to promote terrorism.

In her letter to the companies, the culture secretary says there is widespread public concern:

"Whether these concerns focus on access to illegal pornographic content, the proliferation of extremist material which might incite racial or religious hatred, or the ongoing battle against online copyright theft, a common question emerges: what more can be done to prevent offensive online content potentially causing harm?"

In a briefing to journalists, the language is even blunter.

"Woolwich is the latest catalyst," an aide to Ms Miller says. "Enough is enough - concentrated effort is now needed by the whole industry."

What this effort is expected to achieve in terms of concrete action by the companies is a lot less clear. They may point out that a whole lot of different concerns, from child safety to copyright infringement, are being lumped together.

In the case of child abuse images (not "child porn" as some government officials still erroneously describe it) the law is already clear - they are illegal. The Internet Watch Foundation maintains a blacklist of such images, updated twice a day, and its members agree to block them - though there will be pressure on the industry to do more to fund the IWF's work and be more proactive in hunting down offending sites.

But when it comes to other material that may be considered harmful but is not yet illegal, the internet industry may struggle to respond to Ms Miller's demands for action. The companies will ask who is to decide exactly what is harmful and should be prevented from "potentially causing harm", and they will not be keen to be cast in the role of internet censor.

The Department of Culture Media and Sport (DCMS) is suggesting various ideas to be discussed at the summit. They include "a set of industry-wide protocols around how they respond to concerns around content when they arise, a look at the extent to which filters can be used, looking further at the public wi-fi proposals beyond the pornography focus". It is also pointing to the code of practice agreed by the mobile broadband companies which restricts access to certain content on mobile phones and asking why the likes of Google, Yahoo and Microsoft can't come up with something similar.

The government is stressing that it isn't going into the summit with a list of demands, but, in the words of one official: "We're saying this is a serious issue, there's a lot of concern and we want you all to think about what you can do."

The companies invited to the summit are keeping their heads down for now. But I imagine conference rooms at Google, BT and Microsoft will be booked out for the next fortnight as worried executives try to come up with simple solutions to make the internet a safer place.

Update: 12:56 BST

A number of web liberty campaigners, including the Open Rights Group and Index on Censorship, have written to Maria Miller expressing their concerns about her planned summit.

They warn that "an understandable desire to ensure a 'safer' environment online can easily lead to overreaching or unaccountable powers or practices".

Jim Killock, of the Open Rights Group, said the government should be talking about concerted international action against criminals posting illegal content, rather than attempting to blame internet companies.

 
Rory Cellan-Jones, Technology correspondent Article written by Rory Cellan-Jones Rory Cellan-Jones Technology correspondent

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  • rate this
    -23

    Comment number 24.

    Why do we have regulations??? Because generally we cant regulate ourselves.
    We all get annoyed when the system is abused but do nothing about it, yet bleat when someone tries to be the mediator. We dont need a controlled state, but without any control we have, chaos.

  • rate this
    -20

    Comment number 9.

    Make it law and they will have to comply, after all that's what happened with piracy and the ISP's were told to stop access to The Pirate Bay etc.
    Or is it just a case of money talks.
    I know there are ways round it but at least it wiil be seen to be actually caring instead of just paying lip service

  • rate this
    -16

    Comment number 3.

    ISPs and other web organisations could certainly do more to counter online hate speech from religious and right wing extremists.

  • rate this
    -14

    Comment number 175.

    A good idea. The likes of Google and all other ISPs are wholly responsible for the complete absence of self-regulation, and should be made responsible for policing the internet in such a way that none of the offensive material currently available reaches innocent eyes.

    We're told regulation exists. Well, it isn't working, and providers need to pull their socks up.

  • rate this
    -11

    Comment number 136.

    The internet is to the 21st Century, what nuclear power was in the 20th Century. The internet has bestowed immense benefits and immeasurable harm upon society in equal measure. It is essential that the content on the net is controlled, since the most foul, dangerous and iniquitous ideas and graphic content exists online.

 

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