Olympic technology winners and losers
Did tweeting spectators disrupt race data?
On Friday, I wrote about the challenge facing the mobile phone networks as the Olympics got underway, and a huge volume of texts tweets and other traffic threatened to clog them up.
And - rather like the transport system where the anticipated chaos has (so far) failed to materialise - it looks as though the networks came through Friday night very well. Since then, however, some technology problems have surfaced.
On the Olympic Park, the investment in extra capacity in the form of 30 masts and one of the world's best wi-fi networks, has paid off. The 80,000 spectators and volunteers pumped out photos, tweets, texts and calls without problems. Vodafone says its network saw data usage from the stadium equivalent to the sending of 400,000 smartphone pictures.
Payment systems crashed at Wembley
Across the country, predictions that it would be a busy but not exceptional night for mobile networks proved accurate. Vodafone says that while data volume was up by 5% on the previous week, the volume of calls and texts was about the same. With 27 million watching the opening ceremony on television, it seems that many were using their home broadband rather than their mobiles to connect.
But it was a different story on Saturday, when a million people took to the streets of south-west London and Surrey to follow the men's cycling road race. It seems they were making constant use of their phones to update Facebook and Twitter and to send photos - and that is being blamed for the fact that vital race data, apparently travelling over the same mobile networks, was slow to reach the commentators.
“Start Quote
End Quote NBC Olympic anchor Meredith Vieira on Tim Berners-LeeIf you haven't heard of him, we haven't either”
Privately, the networks say they were never asked by the games organisers to provide an "Olympic lane" for race data traffic, so they cannot be blamed for any problems.
Last night saw a technical problem of a more embarrassing nature for one of the Olympic sponsors. Visa is using the Games to try out some new technology, principally a mobile payments system on a Samsung Galaxy smartphone, and at one stage there were ambitions to make this the first cashless Olympics.
But at Wembley, where the Great Britain football team was playing the UAE, the whole Visa system appeared to collapse - and spectators found that good old fashioned cash was the only way to pay for their purchases.
Visa says it was Wembley's systems, not theirs, that failed: "The cash-only decision was made by Wembley management and not Visa."
Olympics coverage online
- From the BBC:
- London 2012: All Olympics news
- Sport: Reports, reaction, news
- Weather: UK five-day forecast
- Official Olympic travel links:
- Traffic and travel in London
- Travel info for other Games locations
- Traffic updates via Twitter @GAOTG
Still, it is another sign that the road to a cashless economy is going to be strewn with potholes.
But the prize for the single most embarrassing Olympics technical failure so far must go to the American television network NBC. For anyone of an even slightly geeky bent, one of the highlights of the opening ceremony was the appearance of Sir Tim Berners-Lee, the creator of the World Wide Web. "This is for everyone," was the message he sent via Twitter to the world from the stadium.
"Who he?" was the reaction of the NBC commentators. They went on to suggest that viewers should Google Berners-Lee to find out more.
An operation which, as many people swiftly pointed out, would have been impossible if a great British scientist had not come up with an idea he called the web more than 20 years ago.
~RS~q~RS~~RS~z~RS~28~RS~)




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Comment number 85.
GreenInker31st July 2012 - 14:35
And the biggest losers, tech or not, seem to be the shops in the venue areas: http://bbc.in/Oj5ga6 and http://bit.ly/OihDpL
Link to this (Comment number 85)
Comment number 84.
Gio31st July 2012 - 12:49
82 grumpy old man & 77 Bradford
I'll wager that - if you were the subject of those messages, you wouldn't be quite so happy to laugh it off as free speech
(...Verbal abuse omitted...)
Link to this (Comment number 84)
Comment number 83.
Neil Postlethwaite31st July 2012 - 12:19
Why are (using) Mobile Hotspot's amongst the items prohibited in Olympic Venue's, along with knives firearm's, explosives etc. I can't say I have heard of anything so ridiculous.
http://www.london2012.com/mm/Document/Documents/General/01/25/44/06/Prohibitedandrestricteditemslists_Neutral.pdf
What are the CellCo's afraid of ?
Link to this (Comment number 83)
Comment number 82.
grumpy old man31st July 2012 - 11:24
@77: I agree.
"Celebrities" who have chosen to make themselves accessible to the world and his dog should expect some insults. The tweet in question was a bit below the belt, but there seems to be an increasing swing towards punishing people who make such comments. This is a free country; we supposedly have freedom of speech and expression.
Link to this (Comment number 82)
Comment number 81.
GreenInker31st July 2012 - 10:32
Biggest olympic technology failure is the ticketing system that tells you there's availability, then changes its mind when you try to buy, but still claims they are available afterwards.
And releasing the empty seats to people who are already in the park doesn't help people who can't get tickets at all.
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Comments 5 of 85